Call or Text, which do you prefer.

In Utah, they are now making plans for a new system to update the current 911 system. This new system would enable people needing help to text or send photos and media to 911 dispatchers in the Utah area. According to the article about 29 percent of households now use cellphones as a home phone and that about 75 percent of all 911 calls come from cellular phones. The technology that was created for 911 was made in the 1970's and has been getting upgrades but it is still difficult to get locations from cell phones. With this new upgrade you will be able to text 911 dispatchers information quietly and discreetly. They also say that you should be able to send pictures and videos to dispatchers through this system.

I think that this is a good idea. If you are able to text 911 while an intruder is inside you home you will be able to stay hidden alot longer. I think that the thought process is it will be like an instant message session with a dispatcher. They will be able to read the text (as it is sometimes hard to understand callers), and will be able to get information out. They may also be able to forward the messages to the responding officers. Imagine if you were the victim of an assault that had just happened. Not only would you be able to talk to the dispatchers but you could sent the a photo of the suspect, you injuries, the vehicle and any weapons that could have been used. You could also take photos of vehicles that you call in and send them to the dispatcher also.

This may create more work for the dispatcher but in the long run it may be easier to get the information needed quicker and without the risk of injuries to the caller. Like I say I do hope that something like this could go into effect. Read the article and let me know that you think.